High Frequency Arts operates the Website High Frequency Arts, which provides the art sales and services.
This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service via our website.
Information Collection and Use
For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you. We ask that minors, under the age of 16 do not register or provide information without parent permission.
We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.
Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.
We may employ third-party companies and individuals due to the following reasons:
To facilitate our Service;
To provide the Service on our behalf;
To perform Service-related services; or
To assist us in analyzing how our Service is used.
We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites
Purchases and Payment Processors
Promotions and Contests
If you wish to unsubscribe from receiving marketing communications from us by email, please follow the instructions contained in each email you receive from us describing how you can unsubscribe from receiving further marketing communications from us.
Social Media and Sharing
The Services may use social networking or “share functionality” or may contain links to third-party social media sites or applications that are not owned or controlled by us. We also may allow you to use social media sites or applications to leverage your existing social media site or application accounts to access features of the Services. Your use of these features may result in the collection or sharing of information about you by these sites or applications, depending on the feature.
We do not have control over, nor assume responsibility for, any share functionality or the content, privacy policies, or practices of any third-party site or application. We encourage you to review the privacy policies and settings on the social media sites or applications with which you interact to make sure you understand the information that may be collected, used, and shared by those sites. You are subject to the policies of those third parties when and where applicable.
Artworks are shipped to the buyer directly from the gallery or an artist’s location. Shipping costs are paid for by the buyer at the time the artwork is purchased. Shipping cost for items returned will be deducted from the refund amount noted in our return policy.
Shipping cost are determined based on the type of artwork, value, size, weight, location, insurance and the packaging materials necessary to provide quality and safe preparation and delivery. High Frequency Arts partners with carriers who have experience in shipping artwork and other fine furnishings.
For original works, a Certificate of Authenticity will be included in the package with your artwork.
What if I experience damage in the shipping or installation process?
Artwork is delicate and must be handled with care. That’s why we work with preferred carrier partners to provide the best possible methods to insure safe transit and delivery. If items are damaged upon delivery, please contact us immediately to provide the information necessary to process your claim.
What if I decide I don’t like what I purchased?
Returns are outlined in our policy. We are committed to quality products and your satisfaction.
If you are not satisfied with any retail program item, return it with the receipt within 10 days of receipt for a replacement, exchange or return; Items outside of than 10 days and/or items damaged while in your possession will not be eligible for return.
Artwork purchased sales are final unless there is a quality deflect in the materials within 30 days of purchase. All products are inspected for quality prior to and upon sale. Artwork is delicate and requires safe handling. Items damaged outside of gallery possession is non refundable.